Last updated: 14 October 2026
This policy explains how Zensawork Solutions ("Zensawork", "we", "us") collects, uses and protects personal information when you visit this website or contact us. We aim to handle your information in line with the UK General Data Protection Regulation, the EU General Data Protection Regulation, the California Consumer Privacy Act and other applicable privacy laws.
Who we are
Zensawork Solutions, Savitri, 1st Floor, Ashoka Marg, Nashik, Maharashtra 422011, India. For privacy questions, contact us at .
Information we collect
- Information you give us: your name, work email, company, website, country, industry, project details, budget range and timeline when you submit a form or email us.
- Information collected automatically: technical data such as IP address, browser type, pages visited and referring site, collected through essential cookies and, only with your consent, analytics cookies.
- Information from third parties: limited business information from public sources or referral partners when relevant to a project enquiry.
How we use your information
- To respond to your enquiry and arrange a consultation
- To prepare proposals and deliver services you request
- To improve our website and understand how it is used
- To send occasional updates where you have agreed to receive them
- To meet legal, accounting and security obligations
Legal bases for processing
Where UK or EU GDPR applies, we rely on your consent (for example, analytics cookies and marketing emails), steps taken at your request before entering a contract, our legitimate interest in responding to business enquiries and running our business, and compliance with legal obligations.
Sharing your information
We do not sell personal information. We share it only with trusted service providers who help us run our business, such as website hosting, email, CRM, scheduling and analytics providers, under contracts that require them to protect it. We may also disclose information where required by law.
International transfers
Our team is based in India and some of our service providers are located outside your country. Where we transfer personal data from the UK or EU, we use appropriate safeguards such as standard contractual clauses.
How long we keep information
Enquiry details are kept for up to 24 months after our last contact unless we start working together, in which case project records are kept for as long as needed for the contract and legal requirements.
Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, to object to processing, to data portability and to withdraw consent at any time. California residents may request details of the categories of information we collect and ask us to delete it. To exercise these rights, contact us at . You also have the right to complain to your local data protection authority.
Cookies
We use essential cookies to run this site and, only with your permission, analytics cookies. See our Cookie Policy for details.
Security
We use reasonable technical and organisational measures to protect personal information, including encrypted connections and restricted access. No method of transmission over the internet is completely secure.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.